The pace of change seems to increase relentlessly, especially changes involving information technology. Using your crystal ball, identify and discuss three changes likely to have substantial impact on your school services in the next three years.
I think 3 years from now these are the three changes of University of Southeastern Philippines (USeP) that improve the school service for the students.
1.)Improved Facilities and Classrooms
As I observed, University of Southeastern Philippines (USeP) has a lack of facilities like computer sets and ceiling fans. Being a student we need computers for us to have an easy tools to do our research and assignments. Ceiling fans is also important because students can be more comfortable to their studies inside the classrooms. It is also good if the school improve some classrooms or add some for the large students studying in the university. In my research classroom attempts to provide a safe space where learning can take place uninterrupted by other distractions and classroom is clearly the dominant setting for learning .
2.)Automated Process in Library
We are aware that every process we had in our university is manual like the log-in and log-out system of students who go inside the library. It is good if we make this process automated so that the students will only swipe their ID and the machine will automatically read it and if the ID is valid then the students allow to use the library. This process minimize the hassle of the librarian and of course the students as well. And it minimize the use of papers and traffic in the log-in and log-out station. This process involve machines like computers and scanner in order to implement the new system. By this implementation I am looking that the school will also apply this kind of system or automated process in different area which will make the work easier. In my research automation is the use of control systems (such as numerical control, programmable logic control, and other industrial control systems), in concert with other applications of information technology , to control industrial machinery and processes, reducing the need for human intervention.
3.)Free WiFi Zone
We know some students has their own laptops because of the increase demand of technology in our generation. I observed that the school has some spots of Free WiFi Zone area but those spots are not enough to serve those students who has their laptops. It is good if the school will make the whole campus a free wifi zone area. A Wi-Fi enabled device such as a personal computer, video game console, mobile phone, MP3 player or personal digital assistant can connect to the Internet when within range of a wireless network connected to the Internet. The coverage of one or more interconnected access points called a hotspot can comprise an area as small as a few rooms or as large as many square miles covered by a group of access points with overlapping coverage.
Sources:
http://en.wikipedia.org/wiki/Classroom
http://en.wikipedia.org/wiki/Automation
http://en.wikipedia.org/wiki/Wi-Fi
Saturday, January 30, 2010
Ass.9 in MIS2
Posted by •rorz• at 4:04 AM 0 comments
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Ass.7 in MIS2
Google is the world's largest search engine. The Google's Business Model makes them popular and profitable search engine because it is easy and fast to load, has a reliable search results not always, but most of the time and a powerhouse of the new products. The important product of Google is us, the people. We are the reason why this search engine is still on the top of the best search engine.
Google's Competitors:
Major Competitors:
1. Yahoo! Inc.
2. Microsoft Corporation
Minor Competitors:
1. American Online
2. Baidu
Using Google, and some finely crafted searches we can find a lot of interesting information. Google's mission is to organize the world's information and make it universally accessible and useful. It's first step is to online search that quickly spread to information seekers around the globe. Google is now widely recognized as the world's largest search engine -- a free service whose utility and ease of use have made it one of the world's best-known brands almost entirely through word of mouth from satisfied users.
Google's Services:
Google Labs
Google Pack
Google Translate
Google Co-Op
Google Code
Google News
Google Patent Search
Google Blog Search
Google Alerts
Google Catalogs
One of the Google's New Service offered is the Google TiSP.
I think why Google is unique because their company shows a great deal of business in this generation. They have good services offered to the people. And a mission which is to organize the world's information and make it universally accessible and useful.
Sources:
http://www.vertygoteam.com/google_marketing_strategy.php
http://scenariothinking.org/wiki/index.php/Who_are_Google%27_s_competitors_%28Core_Business_and_General%29%3F
http://gigaom.com/2007/12/04/google-infrastructure/
http://www.makeuseof.com/tag/10-google-services-that-get-no-love/
Posted by •rorz• at 4:03 AM 0 comments
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Monday, December 21, 2009
Ass.6 in MIS2
Definition
Critical Success Factors - Focusing attention on the things that are important in the things you do. So many important matters can compete for your attention in business that it's often difficult to see the "wood for the trees". What's more, it can be extremely difficult to get everyone in the team pulling in the same direction and focusing on the true essentials. That's where Critical Success Factors (CSFs) can help. CSFs are the essential areas of activity that must be performed well if you are to achieve the mission, objectives or goals for your business or project. By identifying your Critical Success Factors, you can create a common point of reference to help you direct and measure the success of your business or project.
As a common point of reference, CSFs help everyone in the team to know exactly what's most important. And this helps people perform their own work in the right context and so pull together towards the same overall aims. The idea of CSFs was first presented by D. Ronald Daniel in the 1960s. It was then built on and popularized a decade later by John F. Rockart, of MIT's Sloan School of Management, and has since been used extensively to help businesses implement their strategies and projects. Inevitably, the CSF concept has evolved, and you may have seen it implemented in different ways. This article provides a simple definition and approach based on Rockart's original ideas.
Rockart defined CSFs as:
"The limited number of areas in which results, if they are satisfactory, will ensure successful competitive performance for the organization. They are the few key areas where things must go right for the business to flourish. If results in these areas are not adequate, the organization's efforts for the period will be less than desired."
He also concluded that CSFs are "areas of activity that should receive constant and careful attention from management."
Critical Success Factors are strongly related to the mission and strategic goals of your business or project. Whereas the mission and goals focus on the aims and what is to be achieved, Critical Success Factors focus on the most important areas and get to the very heart of both what is to be achieved and how you will achieve it.
An Example:
CSFs are best understood by example. Consider a produce store "Farm Fresh Produce", whose mission is:
"To become the number one produce store in Main Street by selling the highest quality, freshest farm produce, from farm to customer in under 24 hours on 75% of our range and with 98% customer satisfaction."
Summary Steps:
In reality, identifying your CSFs is a very iterative process. Your mission, strategic goals and CSFs are intrinsically linked and each will be refined as you develop them.
Here are the summary steps that, used iteratively, will help you identify the CSFs for your business or project:
Step One: Establish your businesses or project's mission and strategic goals (click here for help doing this.)
Step Two: For each strategic goal, ask yourself "what area of business or project activity is essential to achieve this goal?" The answers to the question are your candidate CSFs.
Step Three: Evaluate the list of candidate CSFs to find the absolute essential elements for achieving success - these are your Criticial Success Factors.
As you identify and evaluate candidate CSFs, you may uncover some new strategic objectives or more detailed objectives. So you may need to define your mission, objectives and CSFs iteratively.
Step Four: Identify how you will monitor and measure each of the CSFs.
Step Five: Communicate your CSFs along with the other important elements of your business or project's strategy.
Step Six: Keep monitoring and reevaluating your CSFs to ensure you keep moving towards your aims. Indeed, whilst CSFs are sometimes less tangible than measurable goals, it is useful to identify as specifically as possible how you can measure or monitor each one.
Critical Success Factor Method: Establishing a Foundation for Enterprise Security Management
Every organization has a mission that describes why it exists (its purpose) and where it intends to go (its direction). The mission reflects the organization's unique values and vision. Achieving the mission takes the participation and skill of the entire organization. The goals and objectives of every staff member must be aimed toward the mission. However, achieving goals and objectives is not enough. The organization must perform well in key areas on a consistent basis to achieve the mission. These key areas—unique to the organization and the industry in which it competes—can be defined as the organization's critical success factors.
The critical success factor method is a means for identifying these important elements of success. It was originally developed to align information technology planning with the strategic direction of an organization. However, in research and fieldwork undertaken by members of the Survivable Enterprise Management (SEM) team at the Software Engineering Institute, it has shown promise in helping organizations guide, direct, and prioritize their activities for developing security strategies and managing security across their enterprises. This report describes the critical success factor method and presents the SEM team's theories and experience in applying it to enterprise security management.
Understanding Critical Success Factor Analysis
Overview of CSF Analysis
CSF analysis is:
• A method developed at MIT’s Sloan school by John Rockart to guide businesses in creating and measuring success
• Widely used for technology and architectural planning in enterprise I/T
• A top-down methodology that is especially suitable for designing systems as opposed to applications
• A reductionist method for going from an abstract vision to concrete requirements
What Is a Critical Success Factor?
• A key area where satisfactory performance is required for the organization to achieve its goals
• A means of identifying the tasks and requirements needed for success
• At the lowest level, CSFs become concrete requirements
• A means to prioritize requirements
The CSF Method
• Start with a vision: mission statement
• Develop 5-6 high level goals
• Develop hierarchy of goals and their success factors
o Leads to concrete requirements at the lowest level of decomposition (a single, implementable idea)
o Along the way, identify the problems being solved and the assumptions being made
• Cross-reference usage scenarios and problems with requirements
Results of the Analysis
• Mission statement
• Hierarchy of goals and CSFs
• Lists of requirements, problems, and assumptions
• Analysis matrices
o Problems vs. Requirements matrix
o Usage scenarios vs. Requirements matrix
• Solid usage scenarios
Relationship to Usage Scenarios
• Usage scenarios or “use cases” provide a means of determining:
o Are the requirements aligned and self-consistent?
o Are the needs of the user being met as well as those of the enterprise?
o Are the requirements complete?
CSF analysis:
• Produces results that express the needs of the enterprise clearly and (hopefully) completely
• Allows us to measure success and prioritize goals in a sensible way
• When used together with traditional usage scenarios, ensures that the needs of both the user and the enterprise are being met
Reference:
http://www.mindtools.com/pages/article/newLDR_80.htm
http://www.sei.cmu.edu/library/abstracts/reports/04tr010.cfm
www.w3.org/2002/ws/arch/2/04/UCSFA.ppt
Posted by •rorz• at 8:45 PM 0 comments
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Ass.5 in MIS2
In the spectrum of organizational change, which is the most radical type of change: automation, rationalization of procedures, business reengineering, or paradigm shifts?
Definition of Organizational Change
Companies that are undergoing or that have undergone a transformation. This keyword should always be used in conjunction with "Success Story" or "Experiment" or "Failed Experiment." (Process)
Organizational Change
Significant organizational change occurs, for example, when an organization changes its overall strategy for success, adds or removes a major section or practice, and/or wants to change the very nature by which it operates. It also occurs when an organization evolves through various life cycles, just like people must successfully evolve through life cycles. For organizations to develop, they often must undergo significant change at various points in their development. That's why the topic of organizational change and development has become widespread in communications about business, organizations, leadership and management.
Leaders and managers continually make efforts to accomplish successful and significant change -- it's inherent in their jobs. Some are very good at this effort (probably more than we realize), while others continually struggle and fail. That's often the difference between people who thrive in their roles and those that get shuttled around from job to job, ultimately settling into a role where they're frustrated and ineffective. There are many schools with educational programs about organizations, business, leadership and management. Unfortunately, there still are not enough schools with programs about how to analyze organizations, identify critically important priorities to address (such as systemic problems or exciting visions for change) and then undertake successful and significant change to address those priorities. This Library topic aims to improve that situation.
Organizational Change Theory
Article By: eHow Contributing Writer
An organization may have no other choice but to change. There are many reasons for an organization to change, such as a sudden change of the economic climate or the arising threat of competition. Through understanding the process and theory of organizational change, you and your organization can handle change in the best possible way.
In Gareth R. Jones and Jennifer M. George's book, Contemporary Management, organizational change is defined as "the movement of an organization away from its present state and toward some desired future state to increase its efficiency and effectiveness." During organizational change, managers must balance the need to improve current operations with the need to respond to new and unpredictable events.
Lewin's Force-Field Theory of Change
Kurt Lewin developed a theory about organizational change called the force-field theory. George and Jones describe the force-field theory as follows: a "wide variety of forces arise from the way an organization operates, from its structure, culture and control systems that make it resistant to change. At the same time, a wide variety of forces arise from changing task and general environments that push organizations toward change. These two sets of forces are always in opposition in an organization." For an organization to change, managers must find ways to increase the forces for change, decrease the resistance of change, or do both at the same time.
•Evolutionary Change
Evolutionary change is described by George and Jones as "gradual, incremental, and narrowly focused." It is not drastic or sudden, but a constant attempt to improve. An example of evolutionary change is total quality management that is consistently applied and shows improvement over the long term.
•Revolutionary Change
Some organizations need change--fast. When faced with drastic and unexpected change, an organization may have no other choice but to implement revolutionary change. George and Jones describe this as "change that is rapid, dramatic, and broadly focused. This bold shift may be due to a change in the economic climate or a new technological advancement that is integral to the function of the organization."
•Managing Change
Four steps exist in organizational change. First, assess the need for change through recognizing that a problem exists and identifying the problem's source. Secondly, decide on the change needed to be made by deciding what is the organization's ideal future state, as well as the obstacles that may occur during change. Thirdly, apply the change and decide whether change will occur from the top down or bottom up, then introduce and manage change. Lastly, evaluate the change by comparing the situation before and after the change or using benchmarking.
Explaining change and how it occurs has been a central theme in management and related disciplines. In a recent literature search using change and development as key words, researchers found more than a million articles on the subject in the disciplines of psychology, sociology, education, business, economics, as well as biology, medicine, meteorology, and geography (Van de Ven and Poole, 1995). We know from this research that concepts, metaphors, and theories used to investigate change have yielded a rich, diverse theoretical landscape. Yet, at the same time, such diversity often has confounded rather than enlightened. It is difficult to compare and contrast theories and their results, let alone work out the relationships among them, when different units, levels of analysis, time frames, and perspectives are employed. Ideally, it would be useful to have a basic road map to guide us through the conceptual maze. While no map could possibly cover the entire terrain, one that puts the major elements of change into relief would be of advantage. That is the intention of this article. The goal is to provide an overview of change—its definition, scope, pace, and processes, with particular attention paid to radical change given the focus of this Special Issue. We seek to answer such questions as: “What is change? What are the types of change? How does change occur?” in order to inform the efforts to dramatically transform acquisition policy and process. While acquisition reform is not in the foreground of this analysis, it certainly provides the impetus and rationale for this endeavor. We begin with a conceptual framework that provides the backdrop for our understanding of radical change. We introduce four types of change that are differentiated by two dimensions—the pace and the scope of change. Building on these two dimensions, radical change is defined as the swift, dramatic transformation of an entire system. In the next section, we explore alternative explanations of how radical change occurs. Here the attention shifts to how change happens rather than what actually is changed. Four radical change processes are examined: radical change by chance, radical change by consensus, radical change by learning, and radical change by entrepreneurial design. We explore radical change by entrepreneurial design in the next section, since the overall focus in the symposium is how individuals can influence the radical change process. The intent is to outline various strategies and tactics that well-known public entrepreneurs have employed to affect radical change. The article concludes by identifying the conceptual framework’s most important implications for acquisition reform, such as whether radical change in acquisition can be pursued and who would be the likely public entrepreneurs leading the charge.
The most radical type of Organizational Change is the Automation.
Automation is the use of control systems (such as numerical control, programmable logic control, and other industrial control systems), in concert with other applications of information technology (such as computer-aided technologies [CAD, CAM, CAx]), to control industrial machinery and processes, reducing the need for human intervention.[1] In the scope of industrialization, automation is a step beyond mechanization. Whereas mechanization provided human operators with machinery to assist them with the muscular requirements of work, automation greatly reduces the need for human sensory and mental requirements as well. Processes and systems can also be automated.
These are the other types of Organizational Change:
A Business Definition for Rationalization
The application of efficiency or effectiveness measures to an organization. Rationalization can occur at the onset of a downturn in an organization's performance or results. It usually takes the form of cutbacks intended to bring the organization back to profitability and may involve layoffs, plant closures, and cutbacks in supplies and resources. It often involves changes in organization structure, particularly in the form of downsizing. The term is also used in a cynical way as a euphemism for mass layoffs.
Business process reengineering (BPR)
Business process reengineering (BPR) is, in computer science and management, an approach aiming at improvements by means of elevating efficiency and effectiveness of the business process that exist within and across organizations. The key to BPR is for organizations to look at their business processes from a "clean slate" perspective and determine how they can best construct these processes to improve how they conduct business.
Paradigm shift
Paradigm shift (or revolutionary science) is the term first used by Thomas Kuhn in his influential book The Structure of Scientific Revolutions (1962) to describe a change in basic assumptions within the ruling theory of science. It is in contrast to his idea of normal science.
The term paradigm shift, as a change in a fundamental model of events, has since become widely applied to many other realms of human experience as well, even though Kuhn himself restricted the use of the term to the hard sciences. According to Kuhn, "A paradigm is what members of a scientific community, and they alone, share." (The Essential Tension, 1977). Unlike a normal scientist, Kuhn held, "a student in the humanities has constantly before him a number of competing and incommensurable solutions to these problems, solutions that he must ultimately examine for himself." (The Structure of Scientific Revolutions). Once a paradigm shift is complete, a scientist cannot, for example, posit the possibility that miasma causes disease or that ether carries light. In contrast, a critic in the Humanities can choose to adopt a 19th-century theory of poetics, for instance. Since the 1960s, the term has been found useful to thinkers in numerous non-scientific contexts. Compare as a structured form of Zeitgeist.
In 1962, Thomas Kuhn wrote The Structure of Scientific Revolution, and fathered, defined and popularized the concept of "paradigm shift" (p.10). Kuhn argues that scientific advancement is not evolutionary, but rather is a "series of peaceful interludes punctuated by intellectually violent revolutions", and in those revolutions "one conceptual world view is replaced by another".
Think of a Paradigm Shift as a change from one way of thinking to another. It's a revolution, a transformation, a sort of metamorphosis. It just does not happen, but rather it is driven by agents of change. For example, agriculture changed early primitive society. The primitive Indians existed for centuries roaming the earth constantly hunting and gathering for seasonal foods and water. However, by 2000 B.C., Middle America was a landscape of very small villages, each surrounded by patchy fields of corn and other vegetables.
Agents of change helped create a paradigm-shift moving scientific theory from the Plolemaic system (the earth at the center of the universe) to the Copernican system (the sun at the center of the universe), and moving from Newtonian physics to Relativity and Quantum Physics. Both movements eventually changed the world view. These transformations were gradual as old beliefs were replaced by the new paradigms creating "a new gestalt" (p. 112).
Likewise, the printing press, the making of books and the use of vernacular language inevitable changed the culture of a people and had a direct affect on the scientific revolution. Johann Gutenberg's invention in the 1440's of movable type was an agent of change. Books became readily available, smaller and easier to handle and cheap to purchase. Masses of people acquired direct access to the scriputures. Attitudes began to change as people were relieved from church domination.
Similarly, agents of change are driving a new paradigm shift today. The signs are all around us. For example, the introduction of the personal computer and the internet have impacted both personal and business environments, and is a catalyst for a Paradigm Shift. We are shifting from a mechanistic, manufacturing, industrial society to an organic, service based, information centered society, and increases in technology will continue to impact globally. Change is inevitable. It's the only true constant.
In conclusion, for millions of years we have been evolving and will continue to do so. Change is difficult. Human Beings resist change; however, the process has been set in motion long ago and we will continue to co-create our own experience. Kuhn states that "awareness is prerequisite to all acceptable changes of theory" (p. 67). It all begins in the mind of the person. What we perceive, whether normal or metanormal, conscious or unconscious, are subject to the limitations and distortions produced by our inherited and socially conditional nature. However, we are not restricted by this for we can change. We are moving at an accelerated rate of speed and our state of consciousness is transforming and transcending. Many are awakening as our conscious awareness expands.
References:
http://en.wikipedia.org/wiki/Business_process_reengineering
http://www.taketheleap.com/define.html
http://managementhelp.org/org_chng/org_chng.htm#anchor61645
http://www.au.af.mil/au/awc/awcgate/dau/roberts.pdf
http://dictionary.bnet.com/definition/rationalization.html
Posted by •rorz• at 8:44 PM 0 comments
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Ass.3 in MIS2
What are the two most frequently experienced causes of frustration of IS professionals and users while working on an IS plan?
What is Frustration?
Frustration is a common emotional response to opposition. Related to anger and disappointment, it arises from the perceived resistance to the fulfillment of individual will. The greater the obstruction, and the greater the will, the more the frustration is likely to be. Causes of frustration may be internal or external. In people, internal frustration may arise from challenges in fulfilling personal goals and desires, instinctual drives and needs, or dealing with perceived deficiencies, such as a lack of confidence or fear of social situations. Conflict can also be an internal source of frustration; when one has competing goals that interfere with one another, it can create cognitive dissonance. External causes of frustration involve conditions outside an individual, such as a blocked road or a difficult task. While coping with frustration, some individuals may engage in passive-aggressive behavior, making it difficult to identify the original cause(s) of their frustration, as the responses are indirect. A more direct, and common response, is a propensity towards aggression.
Causes:
To the individual experiencing frustration, the emotion is usually attributed to external factors which are beyond their control. Although mild frustration due to internal factors (e.g. laziness, lack of effort) is often a positive force (inspiring motivation), it is more often than not a perceived uncontrolled problem that instigates more severe, and perhaps pathological, frustration. An individual suffering from pathological frustration will often feel powerless to change the situation they are in, leading to frustration and, if left uncontrolled, further anger.
Frustration can be a result of blocking motivated behavior. An individual may react in several different ways. He may respond with rational problem-solving methods to overcome the barrier. Failing in this, he may become frustrated and behave irrationally. An example of blockage of motivational energy would be the case of the worker who wants time off to go fishing but is denied permission by his supervisor. Another example would be the executive who wants a promotion but finds he lacks certain qualifications. If, in these cases, an appeal to reason does not succeed in reducing the barrier or in developing some reasonable alternative approach, the frustrated individual may resort to less adaptive methods of trying to reach his goal. He may, for example, attack the barrier physically or verbally or both.
Here are some explanation about frustration of IS Professional
IT was supposed to make work easier, but IT glitches cause us to swear, throw things and miss out on seeing family and friends according to a survey by Touch paper. A third of end-users surveyed admitted to missing family and social commitments because a glitch had kept them at their desks late. Two thirds admitted to swearing, over half to missing deadlines, 45% to being in a bad mood all day and 15% have even resorted to throwing things. The findings show that often it is the poor old IT service desk worker who gets the brunt of people's frustrations when technology goes wrong. Four-fifths of service desk workers admitted they or a colleague had been verbally abused by disgruntled callers, and over a fifth had been tempted to resign their job on-the-spot after a particularly difficult call. Service desk workers voted male callers as more difficult than females. Senior staff and over 30s were also thought to be worse than younger, junior workers.
References:
http://en.wikipedia.org/wiki/Frustration
http://blog.flaphead.dns2go.com/archive/2005/11/23/3204.aspx
Posted by •rorz• at 8:43 PM 0 comments
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Ass.1 in MIS2
Think about yourself worthy to be called as IT professional, how do you see yourself 10 years from now, what are your strategies to get there? (at least 3000 words)
When I was in high school, I already thought of what I want to be in the future. What kind of job I have if I finish my studies in college. 10 years from now I’m an IT Professional and probably work as an IT Consultant or an IT Manager in a big or small corporation. It is one of the hard jobs of an IT Graduates because it has a big role in the company especially in planning. Being an IT people is hard and enjoy. It is hard because it is more in paper works and making programs. Enjoy because during in hard times you are learning and collecting ideas that educate us.
As a student we have a big role when we talk about information technology because as an IT people our studies have encounter different explorations to gather some information from the different sources in the environment. We communicate to the people surround us. We write journals and read some books, newspapers, etc. and share what we had read to the people. An IT Professional is a person who is responsible for giving or suggesting ideas for the development of the systems and information technology.
Planning is one of the key in passing the challenges of being an IT Professional. To reach our goals in life we need to plan it and have a good result. I know there are challenges I will face in reaching my goals but with some strategies I have I think it is enough to pass those challenges. And I know God will help me with this path I take.
What is IT Professional?
IT Professional is a bimonthly publication of the IEEE Computer Society for the developers and managers of enterprise information systems. Coverage areas include emerging technologies, Web services, Internet security, data management, enterprise architectures and infrastructures, software development, systems integration, and wireless networks.
Strategic Planning in Today's IT Environment
Today's organizations are complex systems in which the interactions among various processes, structures, and functions—sales, finance, products and service developments and distribution, manufacturing, materials, support, and maintenance—must be managed such that the results meet a shared goal of delivering maximum value to customers at an optimum price.
In the current, relatively unstable economy—which is both highly competitive and dynamic—effective management of IT is essential for any firm's success because it improves the firm's strategic value. IT managers, by structuring an improved flow of information, add product value and help their firms respond to client demands more quickly. However, to accomplish these tasks effectively, managers must have complete and up-to-date knowledge of the IT operations within their organizations.
Many leading firms may not fully recognize the importance that IT has in keeping them moving forward, and issues remain about the extent to which management must change to accommodate variations in the economy. How can they be assured that their management decisions are optimal relative to limiting expense and maximizing profit? Management decisions not only impact product and delivery values, but they also might restrict innovation, limit expansion into new areas, or diminish organizational flexibility or responsiveness to change.
There appears to be a continuing struggle in industry today about how to manage information systems or IT in general, and it has carried on for decades. The bottom line is how to find management styles and approaches that lead an organization to success in its market area.
THE IMPORTANCE OF THE STRATEGIC IT PLAN
This Strategic Information Technology Plan sets the direction for Tarrant County Government, including the activities of the Commissioners Court and the information technology efforts of all departments and offices that make up the Tarrant County Government. The plan communicates Tarrant County Government's strategic direction to the Commissioners Court as it makes decisions related to information technology.
This 5-year Strategic Information Technology Plan is a living document. Through continuous input from departments and ongoing data collection, the Strategic Information Technology Plan will remain a valuable document. The plan provides guiding principles and broad goals outlining the basic roadmap for information technology into the 21st century. The Strategic Information Technology Plan will be updated by the Steering Committee’s direction each year where it will be modified to adjust to inevitable changes in Tarrant County's environment. During the summer of 2003, the Strategic Information Technology Plan should be completely reassessed. This process will insure that the plan remains a strategic document and a roadmap for the effective use of information technology in the future. The Strategic Information TechnTechnology Plan supports governmental functions and will be coordinated with other strategic plans including the Tarrant County Strategic Plan.
The scope of the plan includes computer, telephone, radio, and video systems, applications and infrastructure. Through successful implementation of this plan, Tarrant
County Government will make the best use of information technology to meet the business requirements and to raise County services to an unprecedented level of quality at the lowest possible cost. The County Executives established a vision for Tarrant County in April of 2000. That vision is strategically supported by the use of information technology as described in this plan.
STRATEGIC GOALS AND OBJECTIVES
Citizens are demanding seamless, integrated services that can be accessed without knowing how government is organized. Corporations are demanding streamlined government processes, less bureaucracy, and less cumbersome regulations. The private sector is putting pressure on State and local government to provide education services to meet the demand for a well-educated, technology-literate work force with up-to-date skills. Everyone wants government to cost less, yet be more accountable for the management of our tax dollars and for the delivery of quality services that have measurable value. The County has responded to these challenges with a directive to develop this Strategic Information Technology Plan. This has led to a fundamental rethinking of the County’s role in service delivery, the types of services it offers, and how these services are provided. The new model for government will be based on multi-organization cooperation to deliver a coordinated set of technology-enabled services that are designed from the citizen’s point of view. This is a complex model that cannot be implemented without the use of advanced information technologies.
STRATEGIES:
STRATEGY 1
Maintaining vision for citizen-centric services, and beyond
In the next few years, citizens of Tarrant County will demand services without regard for where the base service is located. They will be looking departmental transparency and will expect services to cut across organizational boundaries, thus making it unnecessary to know the structure of County government or its department’s procedures, but still get to the desired function and service. For example, it will be possible to obtain a license from the County with a single transaction from any networked personal computer, or with a single phone call to a Call Center, without regard to which department is responsible for completing the transaction. Citizens and corporations will increasingly be able to transact business with the County from any locally available facility, at any hour, from home, office, school, library, or commercial site. While direct human interaction will always be available, people will be able to complete much of their business quickly from the networked computer of their choice. When a social worker is needed by a family, when a nurse is needed in a medical crisis, or when police are needed to protect against threats to people or property, new IT tools will support them and other members of the County’s work force as they deliver those services in the field—in real time, in real life.
The personal computer of the near future will be location-independent (mobile and Internet accessible) and whenever useful, keyboard-independent (voice or touch-screen activated). Information technology will continue to change not only how government delivers services to its citizens, but how citizens work, learn, commute, conduct business transactions, and play. The economic engines that drive the County’s market for skilled jobs—that result in prosperity for Tarrant County—are also being changed by information technology. As the industrial age becomes the digital age, information technology skills are required for our labor force to remain marketable in this changing economy.
STRATEGY 2
Creating an IT environment for the 21st century
The effort to create a government that is simpler and more effective for citizens and corporations has created a need for multi-organizational collaboration and more sharing of tasks, financing and responsibility. The partnerships required to provide consolidated service delivery across agencies, coordinated service delivery among levels of government and increased interaction with the private sector present a number of challenges. Those challenges include:
Changing the way we plan for, fund, and manage information technology, to reflect a countywide perspective.
The increasing need to manage information and services across departments requires new ways to plan, budget, and implement IT on a countywide basis. We are changing the way we do Countywide and departmental IT planning to an integrated process that identifies common business needs and funding issues across all departments. This will enhance the preparation of the Countywide IT budget that supports multi-department projects, Countywide and departmental IT services, and core business systems. The Countywide
IT budget and its companion IT plan will establish the dependencies between
Countywide and departmental IT services, multi-department projects and individual department programs, projects, and budgets.
Changing the information technology infrastructure so that it can support new services and service delivery methods.
It is impractical and costly to reorganize departments each time a service or government function is changed. An information technology environment that transcends current departmental organizational boundaries can enable streamlined business processes, and reengineered government services. To truly enable improvements in government services, the infrastructure that connects County employees to each other must also connect them to the external government organizations and providers that are an integral part of the County’s business.
Changing information management practices to support the complexity of multiorganizational cooperative services.
Multi-organizational service delivery and management require close cooperation and direct information sharing. The practices necessary for multi-organizational information management will assure:
• Appropriate accessibility
• Protection of personal and sensitive information
• Stewardship to ensure currency and authenticity of shared information
The complexity of multi-organizational information management requires collaboration on a number of information sharing issues. Key issues include the following:
• Common data definitions
• Common storage formats or data transformation rules
• Cross-system countywide security model
• Access rights and rules of usage
• Data aging and re-authentication schedules
• Common information repository design and management
• Document exchange and management
• Multi-media archives
• Electronic records retention
Information management issues must be identified, analyzed and resolved across the entire spectrum of electronic media and technologies that will be used to accomplish cooperative service delivery.
STRATEGY 3
Realigning IT department resources to maximize their impact on the delivery of technology-enabled services.
The county must realign its IT department resources to support the Countywide IT environment we have defined for the 21st century. This is necessary to provide for multi-departmental needs and to support individual departmental initiatives that are critical to the County. The realignment of IT department resources will entail:
• Upgrading and updating IT skills so that the County can use new technologies more effectively.
• Integrating enterprise technology platforms and products to promote cost efficiencies.
• Selective sourcing of IT services to outside providers whenever this is more effective than maintaining them in-house.
• Emphasizing business-oriented technology so that the value of IT as an enabler to the county is better understood.
• Making specialized IT expertise available to all departments, regardless of the department in which it is found, through project management and coaching principles.
• The realignment of IT resources is critical to creating the 21st century IT environment. The following chapters define the specific goals and objectives that must be achieved in order to realize the County’s vision.
GOALS
• To guide Tarrant County in developing an information systems infrastructure that is effective, reliable, efficient, and flexible and secure for county departments and citizens.
• To provide an IT service delivery framework that encourages collaboration and supports team-building and will allow utilization of enterprise solutions to meet common needs.
Reference:
http://www.computer.org/portal/web/csdl/abs/html/mags/it/2009/06/mit2009060006.htm
http://www.computer.org/portal/web/itpro/about
http://www.tarrantcounty.com/etechnology/lib/etechnology/Strategic_IT_Plan.pdf
my blog: www.minenor.blogspot.com
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Labels: MIS2
Thursday, December 17, 2009
Ass.2 MIS2
What should be the nature of the relationship between the business plan and the IS plan?
Business Plan
There are two ways to start a business. One is on a shoestring; the other, with financial backing. There is no in-between.
Starting on a shoestring means working part-time out of your garage, basement, or kitchen while continuing to work full time at your regular job. For the shoestring operation, a business plan is advisable, but not essential.
Starting with financial backing means obtaining enough money from investors to sustain you for at least one to two years before your business ever earns a profit. For a well-financed operation, the business plan is the means by which capital is acquired.
Starting a business along the in-between path means withdrawing your savings from the bank, mortgaging your house, quitting your job, and going for broke on the new venture. For one out of three entrepreneurs, however, broke and out of business is the result twelve months later. A business plan will not prevent you from failing, but it might make you think twice before taking that fateful first step—such as mortgaging your house or quitting your job.
Why a Business Plan?
Writing a business plan clarifies and concretizes your thoughts about the new venture. It forces you to think explicitly about issues you might not otherwise have considered and makes real to you what up to the time of writing has only been an idea or dream. The business plan objectifies your dream.
In addition, a business plan can be used to persuade prospective investors to give you money. To obtain financial backing—even from friends or relatives—you must prove to your prospective investors that you will be able to make money for them, by proving that you are competent to run a business and that your idea is sound. A business plan is your sales tool for raising debt and equity capital.
Existing firms also need business plans—as control devices to clarify management’s thoughts about what must be done tomorrow, next week, next month, next year, and next decade, and as tools for raising capital, for example, for major expansions of the business.
The Components of a Business Plan
I. Cover Page
A cover page goes first. On it are the name of the business, a brief phrase describing the nature of the business, the name of the founder and/or writer of the plan, and the date the plan was written.
II. Executive Summary
The summary also capsulizes your thoughts about the business. The art of summarization is the art of thinking in essentials. The summary, therefore, forces you to separate what is important from what is secondary.
The summary is written after the rest of the plan has been completed.
III. Contents
A table of contents, of course, listing the major sections of the plan and their page numbers should be included.
IV. The Business and Its Mission
This section states the essence of the business—in one sentence. A two- to three-paragraph elaboration follows.
The mission statement answers these questions: What is the nature and scope of your business? or What do you foresee it to be? Who is your prospective customer? What are his needs? and How do you propose to satisfy them? How do you differ from the competition? In what direction do you propose to grow and expand?
V. Market Review
The market review identifies and evaluates the opportunities and problems your business will face on opening day (or on the day your existing firm’s major expansion begins). It describes the past behavior of the market (at least five years’ worth of data), projects its future (for one, five, ten, and even twenty-five years), and states where the market stands in the present. The objective of the market review is to state why, given the nature of the competition and the motivation and behavior of your prospective customer, you think there is a niche in the marketplace for your business.
A. The General Environment
B. Competition
D. Strengths and Weaknesses of the Business
E. Opportunities and Threats Facing the Business
VI. Marketing Plan
The marketing plan states how your business will take advantage of the opportunities and overcome the problems identified in the market review; the marketing plan describes your product and your strategy for selling it.
A. Objectives and Goals
An objective is a general statement of the end result you intend to achieve with your business or with specific strategies.
A goal is a quantified objective; it specifies magnitude and a time frame.
The objectives and goals should be specified in detail for the first year of operation and sketched out for the next two to four years.
B. Strategy
Your marketing strategy is the means by which you will achieve your objectives and goals. The objectives state what you intend to accomplish; the strategies state how you intend to accomplish the objectives.
C. Action Program
Your action program, or tactics, spells out how you will implement the strategies. It states the who, what, when, and how much?
VII. Financial Plan
The financial plan shows in detail how and when your venture will turn a profit. It presents profit and loss, cash flow, and balance sheet projections for three to five years. It predicts the breakeven point and lists the sources of capital that you will use to finance the business.
A. Profit and Loss Statement
The profit and loss statement should give your best estimates of sales and expenses over the first three to five years of operation. The first year should present the numbers on a month-by-month basis. The estimates for the remaining years may be presented by quarters.
B. Cash Flow Statement
This statement is your most important financial projection. The cash flow statement specifies when, and how much, the new business will need cash over the first three to five years. Again, projections should be made on a monthly basis for the first year, quarterly for the remaining years. The cash flow statement tells the entrepreneur how much initial capital he will need, as well as working capital, once the business is going.
C. Balance Sheet
The balance sheet shows what assets are required to start and operate the business and how those assets are to be financed (i.e., through owner’s equity and/or creditors’ loans). Balance sheet numbers should be provided for opening day, the end of each quarter for the first year, and the end of each of the first three to five years.
D. Breakeven Point
The breakeven point is the level of sales at which sales covers all costs; it is the point of zero profit and zero loss.
E. Sources of Capital
This section spells out how your business will be financed. You should give the names of all equity investors, amount invested, and shares of ownership received.
VIII. Operating Plan
The operating plan describes how you will run the business; it can be viewed as the execution of your marketing and financial plans. The operating plan describes your facilities, your method of producing the product, your labor force, and your time schedule for launching the business and implementing the business plan.
A. Geographic Location
B. Facilities
C. Operating Strategy
D. Management
E. Time Schedule
IX. Attachments
This final section of the business plan is where you put the supporting documentation that is required to aid readers in their understanding of your claims. No more, no less.
Rationale for an Information Systems Plan
Every year, $300-700 million dollar corporations spend about 5% of their gross income on information systems and their supports. That's from about $15,000,000 to $35,000,000! A significant part of those funds support enterprise database, a philosophy of database system applications that enable corporations to research the past, control the present, and plan for the future.
Even though an information system costs from $1,000,000 to $10,000,000, and even through most chief information officers (CIOs) can specify exactly how much money is being spent for hardware, software, and staff, CIOs cannot however state with any degree of certainty why one system is being done this year versus next, why it is being done ahead of another, or finally, why it is being done at all.
Enterprises do not have model-based information systems development environments that allow system designers to see the benefits of rearranging an information systems development schedule. Questions that cannot be answered include:
•What effect will there be on the overall schedule if an information system is purchased versus developed?
• At what point does it pay to hire an abnormal quantity of contract staff to advance a schedule?
• What is the long term benefit from 4GL versus 3GL?
• Is it better to generate 3GL than to generate/use a 4GL?
•What are the real costs of distributed software development over centralized development?
•If these questions were transformed and applied to any other component of a business (e.g., accounting, manufacturing, distribution and marketing), and remained unanswered, that unit's manager would surely be fired.
We not only need answers to these questions NOW!, we also need them quickly, cost effectively, and in a form that they can be modeled and changed in response to unfolding realities. This paper provides strategies for developing answers to these questions. Under this same title, Whitmarsh provide a book, course, and ISP software creation components.
Too many half-billion dollar organizations have only a vague notion of the names and interactions of the existing and under development information systems. Whenever they need to know, a meeting is held among the critical few, an inventory is taken, interactions confirmed, and accomplishment schedules are updated.
This ad hoc information systems plan was possible only because all design and development was centralized, the only computer was a main-frame, and the past was acceptable prologue because budgets were ever increasing, schedules always slipping, and information was not yet part of the corporation's critical edge.
Well, today is different, really different! Budgets are decreasing, and slipped schedules are being cited as preventing business alternatives. Confounding the computing environment are different operating systems, DBMSs, development tools, telecommunications (Lan, Wan, Intra-,
Inter-, and Extra-net), and distributed hard- and software.
Rather than having centralized, long-range planning and management activities that address these problems, today's business units are using readily available tools to design and build ad hoc stop-gap solutions. These ad hoc systems not only do not interconnect, support common semantics, or provide synchronized views of critical corporate policy, they are soon to form the almost impossible to comprehend confusion of systems and data from which systems order and semantic harmony must spring.
Not only has the computing landscape become profoundly different and more difficult to comprehend, the need for just the right--and correct--information at just the right time is escalating. Late or wrong information is worse than no information.
Information systems managers need a model of their information systems environment. A model that is malleable. As new requirements are discovered, budgets modified, new hardware/software introduced, this model must be such that it can reconstitute the information systems plan in a timely and efficient manner.
Reference:
http://faculty.ed.umuc.edu/~meinkej/inss690/larock.pdf
http://www.csupomona.edu/~jkirkpatrick/Grad/BusinessPlan.html
Posted by •rorz• at 2:24 AM 0 comments
Labels: MIS2
Wednesday, December 16, 2009
Ass.4 in MIS2
If I were given a chance to prepare an IS plan in a university for the improvement of our school in Information System (IS). Before I discuss about planning I would probably suggest first that the school must find an Information Technology (IT) expert to share us new kinds of Information Technology (IT) that our school should adopt. For example, new facility use in studying. Our school should also consult different Information Technology (IT) Companies of what is the best technology who teach the student. In my personal views about outsourcing, our school is a state university means we can ask the government to give us support in improving our quality education in Information Technology (IT) by asking them to provide manpower which is expert in Information Technology (IT) and also give us latest facilities such as new computers. In outsourcing the school should discover a students who has a special talent and skills in Information Technology (IT) such as a student who is expert in making a programs, developing new gadgets and etc. by giving them a special attention. The school should give the student an assistance to improve more his or her talent and skills.
We know nowadays, technology is improving faster, when we talk in communication, years ago there is only a telephone but now we used mobile phones and sometimes we can have an internet service there that's why the school should give an attention to give the students a knowledge in Information Technology (IT) so that we can go with a new technology. We like it or not we should know to use computers this days because if we apply for a job the employer should ask if we are computer illiterate.
By that suggestions there would be a plan for the implementation. For me, planning is important because it organize and guide us to have a good result in our projects. As what I've learn in our MIS 2 subject there are lots of steps and information which can help about planning a project and have a good implementation to a establishment.
What is Planning?
Planning in organizations and public policy is both the organizational process of creating and maintaining a plan; and the psychological process of thinking about the activities required to create a desired goal on some scale. As such, it is a fundamental property of intelligent behavior. This thought process is essential to the creation and refinement of a plan, or integration of it with other plans, that is, it combines forecasting of developments with the preparation of scenarios of how to react to them.
The term is also used to describe the formal procedures used in such an endeavor, such as the creation of documents diagrams, or meetings to discuss the important issues to be addressed, the objectives to be met, and the strategy to be followed. Beyond this, planning has a different meaning depending on the political or economic context in which it is used.
Two attitudes to planning need to be held in tension: on the one hand we need to be prepared for what may lie ahead, which may mean contingencies and flexible processes. On the other hand, our future is shaped by consequences of our own planning and actions.
Planning is a process for accomplishing purpose. It is blue print of business growth and a road map of development. It helps in deciding objectives both in quantitative and qualitative terms. It is setting of goals on the basis of objectives and keeping in view the resources.
This step involves interpreting your aims and intended outcomes to create a curriculum plan that has a clear focus on what is to be learned, how learning will take place and how it will be assessed.
What do you want to achieve?
It is essential to be very clear about the aims and intended learning outcomes of experiences outside the classroom experiences. Here are some common features of learning outside the classroom that you may want to build into your plans:
• knowledge, skills and understanding – related to subjects or learning outside the classroom activity
• Every Child Matters – achieving the five outcomes underpins the planning and delivery of extended services in and around schools
• social, citizenship or sustainability education, for example values, attitudes, aesthetic awareness
• personal skills, for example problem solving, self-reliance, independence, teamwork
• personal enjoyment and motivation
• adding value through building in, for example, ICT, literacy and numeracy.
How do you provide continuity and progression?
These issues are key to the success of curriculum design. Perhaps the most obvious place to begin is from the perspective of the individual learner.
Do all learners have sufficient opportunities for learning outside the classroom?
Are opportunities varied to suit learning needs? (age, key stage, SEN)
Does your planning build on prior learning outside the classroom to provide challenge– within and across phases and key stages? Find out whether your school is using the TDA School Improvement Planning Framework.
How do you plan time?
Issues arising from inflexibility in curriculum design are often cited as barriers to learning outside the classroom taking place. A range of strategies have been used in many schools to provide solutions, instead of the 45-minute to one-hour lesson as the basic building block of the timetable. Simple changes in the way in which time is chunked can strongly affect learners’ experiences of schooling and facilitate learning outside the classroom. Different approaches are being designed that give the learner a varied experience of the school day, week, term and year.
What should a plan be?
A plan should be a realistic view of the expectations. Depending upon the activities, a plan can be long range, intermediate range or short range. It is the framework within which it must operate. For management seeking external support, the plan is the most important document and key to growth. Preparation of a comprehensive plan will not guarantee success, but lack of a sound plan will almost certainly ensure failure.
Purpose of Plan
Just as no two organizations are alike, so also their plans. It is therefore important to prepare a plan keeping in view the necessities of the enterprise. A plan is an important aspect of business. It serves the following three critical functions:
Helps management to clarify, focus, and research their business's or project's development and prospects.
Provides a considered and logical framework within which a business can develop and pursue business strategies over the next three to five years.
Offers a benchmark against which actual performance can be measured and reviewed.
Importance of the planning Process
A plan can play a vital role in helping to avoid mistakes or recognize hidden opportunities. Preparing a satisfactory plan of the organization is essential. The planning process enables management to understand more clearly what they want to achieve, and how and when they can do it.
A well-prepared business plan demonstrates that the managers know the business and that they have thought through its development in terms of products, management, finances, and most importantly, markets and competition.
Planning helps in forecasting the future, makes the future visible to some extent. It bridges between where we are and where we want to go. Planning is looking ahead.
Essentials of planning
Planning is not done off hand. It is prepared after careful and extensive research. For a comprehensive business plan, management has to
1.Clearly define the target / goal in writing.
1.It should be set by a person having authority.
2.The goal should be realistic.
3.It should be specific.
4.Acceptability
5.Easily measurable
2.Identify all the main issues which need to be addressed.
3.Review past performance.
4.Decide budgetary requirement.
5.Focus on matters of strategic importance.
6.What are requirements and how will they be met?
7.What will be the likely length of the plan and its structure?
8.Identify shortcomings in the concept and gaps.
9.Strategies for implementation.
10.Review periodically.
As practiced by local or national government, the direction of development. Proposed changes are scrutinized, and planning permission is only given if the development does not conflict with agreed aims.
Planning presupposes an ability to foresee events and a capability for analysing situations and solving problems—See environmental impact assessment—and policy varies with political outlook. Until 1977 the building of new housing was based on the principle of ‘predict and provide’. Environmental activism, and public resistance, have eroded this policy; predictions are now guidelines for Regional Planning Authorities who must also give weight to the spatial implications of any new development.
Any developer refused planning permission may make an appeal to the Secretary of State for the Environment, who will consider both sides of the proposal and may suggest an altered plan. Planning blight is the adverse effect of a proposed development, such as a motorway, which could cause a drop in house prices. If the landowner cannot dispose of the property, or cannot make as much use of it as was previously possible, he or she may serve a purchasing notice on the planning department of the local authority. See externality.
The ‘new’ planning issues include: regional and local economic decline, as in the inner cities (See regional inequality); understanding regeneration processes; lessening social exclusion by improving accessibility to quality services; consumerism versus ‘greenfield’ in housing; planning for environmentally sustainable development; and the exploration of issues of public versus popular control: is it always ‘nimbyist’ to protect localities?
Personal Planning Steps
Assess Your Risk of Needing Long-Term Care Services
While you can never know for certain if you will need long-term care, assessing your risk factors can help you understand if you are at a higher or lower risk. Begin by talking with your doctor about whether you might be at increased risk based on your medical and family history or lifestyle choices. You will gain a better understanding of your risks, and your doctor may be able to help you decrease your risk. You should also review other risk factors, such as gender, listed in the Understanding LTC section of this website.
Investigate Opportunities to Help Maintain Your Health and Independence
Many people fail to make the connection between healthy behaviors today and their impact on later life, but the science of aging indicates that chronic disease and disability are not always inevitable. Studies by the National Institute of Aging indicate that healthy eating, physical activity, mental stimulation, not smoking, active social engagement, moderate use of alcohol, maintaining a safe environment, social support, and regular health care are important in maintaining health and independence.
Even if you haven’t been active in the past, it’s not too late to start. You can begin by reviewing the information on healthy lifestyles and programs in the Resources section of this website.
• Talk with Your Family about Caregiving
It is estimated that individuals turning 65 today could need up to 3 years of long-term care services, with almost 2 years of that care provided at home. Currently most care provided in the home is by an unpaid family member or other caregiver. You should talk to your family (spouse, adult children, siblings) or friends who would want to, or be able to, care for you if you became ill or disabled for a long time. Or, you might already be a caregiver for someone else. In either case, it is important for you and your family to understand how caregiving activities can affect you and your family, and what resources and supports are available.
The Resources section of this site provides a range of information and supports including the Administration on Aging’s Caregiver Resource Room, and other sites where you can share your story and read other caregiver’s stories, and learn more about programs and resources for caregivers. In addition, in the Understanding LTC section you can review the home and community-based services that can supplement unpaid caregiving, or provide respite for a caregiver.
Think about Where You Want to Receive Care
If you were to need care for an extended period of time, and were not able to stay at home, where would you want to receive care? If you need more information on long-term care services, review the list of services and providers in Understanding LTC. One way to find out what services are in your community is by contacting the Administration on Aging's Eldercare Locator
Financial Planning Steps
Review Your Current Insurance Coverage
Do you know if your current health care insurance would pay if you needed to be in a nursing home or needed care at home for an extended illness? Unless you have purchased a specific long-term care insurance policy, your existing medical coverage, Medicare, Medicare supplement, or HMO will provide little if any coverage for long-term care. Review the policies you have with your insurance advisor or benefits counselor to learn what is covered and what is not.
Decide if You Can or Want to Pay for Long-Term Care Privately
If you don't have coverage for long-term care or prefer to pay out of your own resources, do you know if you would be able to cover all the costs from your retirement income and savings? Think about the financial resources you have and how you feel about using them to pay for long-term care. This could include various sources of income (for example, Social Security, pension, interest income, dividends from investments, payments from an IRA or 401 (k)), as well as cash, savings, stocks and bonds, and your home.
The Long-Term Care Savings Calculator can give you a rough idea of how much you might need and whether you would be able or want to use your private resources to cover long-term care services.
Investigate Future Insurance or Benefits You Expect or May Qualify for in Retirement
It is important to know and understand what your future benefits will cover, if you are not yet retired. If you only have Medicare, even with a Medicare supplemental plan, most of your long-term care services may not be covered. If you have limited resources, now or in the future, Medicaid may pay for your services. More information on Medicare, Medicaid and other public programs can be found in the Paying for Long-Term Care section of this website. You can also go to the Centers for Medicare and Medicaid Services [offsite] web site for more information on Medicare and Medicaid.
Find Out What Other Resources Can Help Cover Long-Term Care Expenses
Most people currently don't have coverage or do not have enough private funds to pay for all their long-term care needs, particularly if service needs are extensive or last a long time. There are an increasing number of private payment options available for this purpose. Two of the more common options are long-term care insurance and reverse mortgages. Review private financing options carefully to ensure that you understand all the details, eligibility requirements, and costs. Read about the range of private long-term care financing options in the Paying for Long-Term Care section of this web site.
10 STEPS TO THE SUCCESSFUL IMPLEMENTATION OF A PROJECT
PORTFOLIO MANAGEMENT SOLUTION
Drawing on the experience of companies that have successfully implemented a new project portfolio management system, there are a number of important steps that have been identified which can maximise the chances of a smooth transition and implementation.
1. PROBLEM RECOGNITION
Senior management must recognise that resistance to change is a potential problem. There needs to be an acceptance that some time, budget and internal resources should to be allocated to deal with this.
2. CLEAR OBJECTIVES
Senior management must have a clearly defined statement of objectives for the system, detailing the expected benefits. Without this it will be impossible to determine whether the implementation is a success from a business perspective.
3. IMPLEMENTATION MANAGER
An internal manager should be appointed to co-ordinate the implementation. This person should be given the necessary skills and authority to guide users through the new procedures and promote their adoption of the project portfolio management system.
4. REVIEW PROCEDURES
Existing procedures must be understood by all system users and clearly documented. Any proposed changes to these procedures should be highlighted and the benefits detailed and communicated to all system users.
5. INVOLVE ‘EXPERTS’
Highly respected and influential individuals must be involved in the planning process and should be consulted early on in the process so that any valid points they may have can be factored into the final solution.
6. COMMUNICATION
All staff and contractors whose work is affected by the new system should be briefed about the objectives of the system, the expected outcomes and the timeline for implementation. It should be made clear at this stage that old systems WILL be removed at a specific time in the future, thereby encouraging everyone to be involved.
7. TRAINING
All staff and contractors involved in using the new project portfolio management system should be provided with appropriate training within the context of their roles. This training should also include any new procedures that are to be adopted. Training should not be a one-off event. Staff turnover and new project contractors often results in new users attempting to figure out how a system works and learn on the job. Inevitably some expertise is lost with a change of staff and over time this can degrade the performance of the team. In the long run it is simpler and more cost-effective to have new starters and contractors properly trained, possibly combining this with a refresher course for existing staff.
8. IMPLEMENTATION REVIEW TEAM
An internal Implementation Review Team should be established comprising key personnel who will be involved with the new system e.g. project managers and resource/line managers. Weekly meetings, chaired by the Implementation Manager, should be held during the implementation process to highlight any perceived problems and discuss resolutions.
9. OLD SYSTEM SHUT-DOWN
At a pre-designed date, that has been communicated to all staff and contractors, the old system should be shut down and removed from company hardware, after giving reminders in the run up to the date.
10. VENDOR CLINICS
Building on the work done by the Implementation Review Team, a good system vendor will offer clinics to review and resolve teething issues and provide additional training if necessary.
Eight common management mistakes that should be avoided;
There are a number of common management mistakes that can lead to users
resisting adoption of a new system:
1. ABDICATION
Senior management appoint a manager to oversee the implementation of an new project portfolio management system and then turn its attention to other matters assuming that all will be well, without any further involvement from them.
2. POOR COMMUNICATION
Senior management believe that everyone will conform to a new set of procedures for planning and managing projects without having communicated the reasons behind the implementation to the users of the system.
3. FAILURE TO TACKLE NON-CONFORMISTS
Often senior management is aware of one or two dissenters in the organisation but they rely upon the introduction of the new system to improve these individual’s productivity and performance, within the new project management processes, rather than tackling them head-on through direct communication.
4. WEAK MANAGEMENT
Senior management often have a mistaken belief that the new project portfolio management system alone will introduce and enforce new processes.
5. NOT COMMUNICATING OBJECTIVES
Senior management have recognised the potential return on investment that can be achieved from the new project portfolio management system, but have not explained this to the implementation manager to engage their support and promote adoption of the system throughout the organisation.
6. POORLY SPECIFIED SOLUTION
Senior management believe that it is the responsibility of the software supplier to design and implement a complete solution in isolation and fail to appreciate that the organisation and its key personnel are a vital part of that solution.
7. FAILURE TO ANTICIPATE RESISTANCE
Senior management do not recognise there will be a natural resistance to accepting and adopting the new system by many users and fail to devise a plan to overcome this.
8. FEAR OF THE ‘EXPERT’
A special mention must be given to one of the greatest threats to a successful implementation of a new system, fear of the ‘expert’. In a typical scenario, senior management is dependent upon a highly
respected and influential project manager. Failure to engage with these knowledgeable individuals to harness their experience and help them to embrace the changes can result in them being allowed to continue to plan their projects in their own way, using the old system. This is the worst of all outcomes for the business that now has two systems running in parallel with some people embracing the new technology and those, loyal to the powerful ‘expert’, using the old system. The chances of completing a successful implementation can be seriously hampered by any one of these mistakes. Making multiple mistakes without taking corrective action is almost consigning the implementation to failure.
Implementation is the realization of an application, or execution of a plan, idea, model, design, specification, standard, algorithm, or policy.
In computer science, an implementation is a realization of a technical specification or algorithm as a program, software component, or other computer system. Many implementations may exist for a given specification or standard. For example, web browsers contain implementations of World Wide Web Consortium-recommended specifications, and software development tools contain implementations of programming languages.
In the IT Industry, implementation refers to post-sales process of guiding a client from purchase to use of the software or hardware that was purchased. This includes Requirements Analysis, Scope Analysis, Customizations, Systems Integrations, User Policies, User Training and Delivery. These steps are often overseen by a Project Manager using Project Management Methodologies set forth in the Project Management Body of Knowledge. Software Implementations involve several professionals that are relatively new to the knowledge based economy such as Business Analysts, Technical Analysts, Solutions Architect, and Project Managers.
In political science, implementation refers to the carrying out of public policy. Legislatures pass laws that are then carried out by public servants working in bureaucratic agencies. This process consists of rule-making, rule-administration and rule-adjudication. Factors impacting implementation include the legislative intent, the administrative capacity of the implementing bureaucracy, interest group activity and opposition, and presidential or executive support.
Implementation process. The implementation process includes the following four steps:
1.Mapping. The mapping stage covers a detailed analysis of customer's requirements and consequently the adaptation of ATLANTIS ERP software to the operations through the configuration process. Based on a detailed checklist following elaborate planning, design, scheduling and implementation, the end result of this stage is the formulation and configuration of company's operational model.
2.Piloting. The piloting stage essentially tests the predefined model and includes strategic issues such as:
Advanced key users training;
Generation of internal documentation;
Data conversion plan finalization;
System application management finalization;
Customisations / adaptations completion;
External interface specifications & testing completion;
Agreement on final business solution;
Integration and testing.
3.Data Migration. This stage covers the data migration to ATLANTIS. Furthermore, the following essential events are conducted:
Installation at customer's site;
Data conversion and data migration;
Final configuration of the Information System;
Parallel running of the old and the new system;
End users training.
4.Optimisation. This stage includes optimisation of the system based on the targets set by the company according to the functionality, control, development and completion of the information system.
Implementation problems
Internal problems e.g change of management
External problems e.g. changing competition
Poor planning e.g. Hoover’s flight tickets
Poor intelligence e.g. 1985 Coca-Cola
Poor execution
Implementing a programme - an action checklist
Agree the implementation strategy
Agree a timeframe
Draw up detailed implementation plans
Set up a team of stakeholders
Establish good project management
Personalise the case for change
Ensure participation
Create a sense of purpose and urgency to tackle real problems which have prevented progress in the past
motivate
be prepared for conflict
Be willing to negotiate
Anticipate stress
Build skills
Build in the capacity for learning
Monitor and evaluate
References:
www.marketingteacher.com/powerpoint/k.Implementation 11.ppt
http://www.unisoft.bg/implementation_en.htm
http://en.wikipedia.org/wiki/Implementation
http://www.teamplan.co.uk/products/pdf/10%20steps%20to%20successful%20implementation.pdf
http://www.longtermcare.gov/LTC/Main_Site/Planning_LTC/Considerations/index.aspx
http://www.answers.com/topic/planning
http://en.wikipedia.org/wiki/Planning
http://www.lotc.org.uk/pdf/1.3.2%20Step%202%20Planning.pdf[url=http://www.marketingteacher.com/powerpoint/k.Implementation 11.ppt http://www.unisoft.bg/implementation_en.htm http://en.wikipedia.org/wiki/Implementation http://www.teamplan.co.uk/products/pdf/10%20steps%20to%20successful%20implementation.pdf http://www.longtermcare.gov/LTC/Main_Site/Planning_LTC/Considerations/index.aspx http://www.answers.com/topic/planning http://en.wikipedia.org/wiki/Planning http://www.lotc.org.uk/pdf/1.3.2%20Step%202%20Planning.pdf]www.marketingteacher.com/powerpoint/k.Implementation 11.ppt http://www.unisoft.bg/implementation_en.htm http://en.wikipedia.org/wiki/Implementation http://www.teamplan.co.uk/products/pdf/10%20steps%20to%20successful%20implementation.pdf http://www.longtermcare.gov/LTC/Main_Site/Planning_LTC/Considerations/index.aspx http://www.answers.com/topic/planning http://en.wikipedia.org/wiki/Planning http://www.lotc.org.uk/pdf/1.3.2%20Step%202%20Planning.pdf[/url]
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